I have sent hepful suggestions for the VI community to Hotmail before

but just now as I'm trying to finish up my computer duties so I can get back to packing, I encountered -literally- 3 inches in which to read a friend's message, and that pissed me right off.  So I wrote Hotmail about it, in one of the angrier tones I think I ever have written any formal company...

( I've placed the note I wrote them here, for record-keeping purposes. If you'd like, feel free to read on. If not, I hope at least HM gets it. ;P )